Skip Navigation

Search tips

The search feature on our website is designed to make it as easy as possible to find what you need. Here you can find out how to search our website effectively, and how to create advanced searches to find what you want even more quickly.

On this page

On this page you can find out more about:

  • Basic searches
  • Choosing keywords
  • Operators
  • Advanced searches
  • Understanding search results
  • What to do if there are no search results or you can't find what you want

You can search for content on any page of our website by typing a word into the search box in the right-hand corner of any page and clicking on the "Go" button next to the search box. Documents such as PDF or Word files can also be found as the search function includes all filenames in its search.

For a more defined search you can use the advanced search function.

You can find out about how search results are displayed lower down this page, with tips on what to do if you get no results.

Basic searches

To search for content on our site type one or more keywords into thesSearch box and click on the "Go" button. For example, if you want to find out about British Sign Language courses in the London area you might enter "signing courses".

Typing in the above keywords will display a list of pages that contain all the keywords. To refine or narrow your search further simply add or change your keywords. In our example if you enter "signing courses London" you should get more accurate results as each page on the list will contain the words "signing", "courses" and "London".

You can also refine your search by checking the box marked "this section". The search will then only return results for the current area of the site where you are; for example, "Information and resources".

Choosing keywords

For the best results, it's important to choose your keywords wisely. Keep these tips in mind:

  • Try the obvious first. If you're looking for information on hearing aids, enter "hearing aids" rather than "equipment".
  • Use words that are likely to appear on the page with the information you want, bearing in mind that our site is written in Plain English. "Become a notetaker" will get better results than "information on communication support for deaf and hard of hearing people".
  • Make keywords as specific as possible. "Captioned theatre" will return more relevant results than "entertainment".
  • The word "keyword" can not be used when searching for pages or documents.